Madden has cemented a reputation for building high-quality chemical metering pumps that stand the test of time. We have pumps that have been in service for over 50 years across many different industries. We make an excellent product, but what really sets us apart is our customer service.

Madden vs The Competition

While other companies build cheap, plastic pumps that need to be replaced every few years, Madden makes pumps that can run for 20 years without needing maintenance. Should your pump ever need maintenance, the simple design allows customers to do most repairs on-site, minimizing down-time. This is where customer service comes into play. While other manufacturers outsource support and give you the run-around, Madden is dedicated to providing a great customer experience. When you call Madden with an issue, one of our expert engineers will provide you the guidance you need to get your operation back up and running as quickly as possible.

Madden can provide the guidance and parts necessary to repair our chemical metering pumps on-site, minimizing repair costs and down-time.

While many of our customers prefer to have us send out replacement parts and swap them out on-site, other customers prefer to ship us their pump and have it repaired by one of in-house repairmen. We can take a pump that has been in service for 50 years, replace components, apply a fresh coat of paint, and have your pump looking and working like it did on its first day of operation. The pump pictured below was in service for many years before being sent to us for repair. When someone sends us a pump for repair, we evaluate the issue and provide a detailed report to the customer. We can get a pump repaired, repainted, and tested within days – not weeks.

Madden also provides in-house repair for a full-service experience.

See why customer service makes all the difference – call today to discuss your next chemical metering project! +1-800-329-6233